The Bogotá Standard: A Clean That Lasts
We don't believe in "visual cleaning." In Bogotá's high-altitude environment, dust settles differently, humidity swings affect wood, and traffic pollution clings to surfaces. The Cleansy Protocol addresses this reality.
Our baseline is a 50-point checklist targeting high-touch zones and hidden vectors—the crown molding dust traps, the under-sofa abyss, the window track grime that ruins the view. It’s the difference between a room that looks clean and one that feels fresh.
"We don't just clean the floor; we clean the air vents above it."
— cleansy protocol lead
- What we don't do: Hoarding situations, hazardous waste removal, or exterior window washing above 2nd floor.
- The Friday Evening Return: Imagine stepping into a prepped apartment, the air crisp, surfaces reset for your weekend.
Targeting the Invisible
Annotations of a typical Bogotá apartment show specific zones: Crown Molding Dust Trap (accumulates fine particulate), Under-Sofa Zone (humidity risk), and Window Track Grime (pollution residue). Our protocol addresses the 30% of dirt you never see.
Residential Tiers: Select Your Baseline
Use this guide to self-select the appropriate intensity. Note the trade-off: higher tiers address grime accumulation over time, while standard tiers maintain an already clean state.
1. The Maintain
- Dusting & Vacuuming
- Bathroom Sanitization
- Kitchen Degrease
2. The Reset
- Inside Fridge/Oven
- Window Washing
- Baseboard Scrub
3. The Premium
- Laundry & Ironing
- Silver Polishing
- Pantry Organization
- Blind Dusting
Is Your Home Ready?
Lexicon: Service Terms
- Visual Clean
- Dust-free surfaces, visible trash removed. Feels clean for ~24 hours.
- Sanitized
- Bacteria load reduced via pH-neutral agents. Our baseline.
- Deep Reset
- Reaching under and behind to remove buildup. Resets the grime clock.
Corporate & Commercial Maintenance
The Office Pulse: Daily or weekly maintenance for co-working spaces, clinics, and retail fronts. We focus on "high-impact invisibles"—door handles, elevator buttons, reception counters—areas that define client perception but are often missed in standard janitorial contracts.
The 6 PM Shift Protocol
Our crews arrive after your staff leaves. We operate under strict security clearance: background-checked staff, signed NDAs, and secure key-handling protocols. Access codes are deleted immediately upon contract termination.
Post-Event Sweep: Rapid turnaround for office parties or conferences. Includes trash extraction, carpet spot treatment, and restroom resupply. Constraint: Requires 4-hour minimum notice.
Specialized Care: Beyond the Mop
When standard cleaning fails, targeted restoration is required. These services address material-specific buildup and allergen vectors that accumulate over time.
Grout Restoration
Steam extraction for tile lines. Essential for humid Bogotá bathrooms.
Mattress Revival
Steam & allergen removal. Flushes out dust mites trapped deep in fibers.
Exhaust Degreasing
Hood and filter stripping. Critical for apartments with heavy cooking.
Move-In/Move-Out Standard
Real estate grade cleaning for landlords and tenants. We align with local rental standards to ensure security deposit return. Includes inside cabinets, appliances, and fixtures.
When to Book Specialized Care:
- • Visible mold/mildew in grout
- • Allergy flare-ups despite regular cleaning
- • Post-construction dust (silica)
- • Grease buildup in ventilation
Transparent Pricing & Booking
We hate hidden fees as much as you do. Our pricing is calculated via a simple algorithm: Square Meter × Service Tier × Add-ons. No surprises.
1. Digital Assessment
Send us 3-5 photos of your space via WhatsApp or email. We return a fixed quote within 2 hours.
2. Confirmation & Team
Receive SMS confirmation with team photos and ETA. You choose the window (AM/PM).
3. The Clean & Sign-off
Team arrives with equipment. Upon completion, you digitally review the checklist and sign off.
Common Constraints & FAQs
- Do I need to be home?
- No. We accept secure key handoffs or access codes. We photograph the lock-up.
- Rescheduling
- Free up to 24 hours before. < 24 hours incurs a 50% fee (crew retention).
- Payment
- Cash, Bank Transfer (PSE), or Card (via secure link). Payment due post-service.
Response within 2 hours (Mon-Fri 9:00-18:00)